5. Why Do Signs Matter?, 6. What Can Signs Do For My Business?, Advertising, Business, Marketing, Sign Type, Signage, small business, Uncategorized

Part Two: How To Use Signage to Solve the Small Business Problem # 3: Getting the Word Out About Your Business

On an evening when the kids don’t have any school projects, soccer practices, dance demonstration-767982_640lessons, or friends over, you and your spouse decide to go on a date night together. At the last minute (as these things often happen) your spouse suggests going to see a movie. But how are you going to decide which movie to see from the plethora of choices?

You don’t have time to sit down and do some research since you need to be at the movie theater in an hour. This is the first time in months that you have found the time to squeeze in a date night, so you do not want to risk just picking something that “sounds good” (you will never get back those two hours when you watched Snatched).  Plus, with $30 dollars for the tickets, $20 worth of snacks for you and your spouse, and the $50 you spent on the babysitter for the evening, the movie that you will spend your precious time watching is no small investment.

Then you remember Rick, your friend from work, talking about a movie he had seen over the weekend. He and his wife both had loved it. A quick check on your phone shows that it is playing at 8:00 at the local theater. Sold! “Honey! I found a movie for us.” Bonus, if it turns out to be awful, you can always blame Rick!

In our modern world of too many choices and not enough time, one of the best ways todoors-1767562_1280.jpg help us decide on whether or not to try something new is through recommendations, also known as “word of mouth” marketing.  Think about it, when was the last time you tried a new restaurant without checking Yelp or hearing about it from a friend? What about which dentist to go to? Or a plumber you can trust to get the job done without ripping you off?  

Because let’s face it, people are suspicious of what businesses have to say about themselves (read more here).  They have tired of pushy salesman and false promises. That is why they have turned to review sites like Yelp or their friends to avoid wasting both their time and money.  

In fact, word of mouth advertising is “one of the most credible forms of advertising because a person puts their reputation on the line every time they make a recommendation and that person has nothing to gain” from making these recommendations (entrepreneurship.com).

In last week’s blog, we explored the small business problem of getting the word out about your business and how signage can help you do this since it allows your customers to come to you.  This time, we are going to dive into how signage can help your business with the ever increasingly important, word of mouth marketing.

Zadig-Voltaire 3D Sign by Landmark Signs
Commercial 3D Sign Designed, Manufactured, and Installed by Landmark Signs.

Marketing Signage Solution #2: Customers Refer Based on Signage

With “3 out of 4 consumers saying they have told someone about a store based simply on its signage”, it is vital to your business that your sign reflects your company in the best possible light (read more). With 75% of your consumers telling their friends about your business based on your sign alone, this type of word of mouth marketing can make all the difference.  Furthermore, according to recent findings, “Customers acquired through word of mouth spend 200% more than the average customer and make 2 times as many referrals themselves.”

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Gold Leaf Monument Sign Designed, Manufactured, and Installed by Landmark Signs.

So what does this tell us about the importance of signage to our marketing campaign?  It tells us that customers see a sign as a direct representation of your company.  It does a whole lot more than just tell customers what the name of your business is.  It tells what type of business you are, the quality of service you provide, and even how you treat your customers. A well-made sign sends the strong message that you take your business seriously, while a poorly made sign signals to your potential customers that you do not take care of your things, and therefore might not take care of them.  

Make certain that your sign tells the right story. Not only will this draw in new customers

Word & Brown Lobby Display
Lobby Sign Designed, Manufactured, and Installed by Landmark Signs

to your store, it will also encourage them to tells others about your business. Plus, you will not have to lift a finger to get the word out about your business. The sign will do that for you! And if it is a Landmark Sign, you can be sure of a elegant, long-lasting sign that sends the right message all the time and every time.

Check back in next week to find out how else a Landmark Sign can solve your marketing problems.

Experience and innovation have been the backbone of Landmark Signs for more than 35 years.  Located in Orange and servicing all of California, our services include sign design, sign manufacturing, and sign installation.  Choose our specialized sign expertise to turn your ordinary sign into a Landmark!

Copyright Landmark Signs Inc 2018

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5. Why Do Signs Matter?, Advertisting, Business, Marketing, Sign Type, Signage, small business, Uncategorized, What Can Signs Do For My Business?

Part One: How To Use Signage to Solve the Small Business Problem # 3: Getting the Word Out About Your Business

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What People Think About Advertising

Ask people what they think of advertising and they will usually respond with adjectives like manipulative, pushy, and annoying.  In fact, James Randolph Adams, an ad man himself who went on to start his own advertising company and who wrote two books on the subject observed that, “The most common trouble with advertising is that it tries too hard to impress people.”  

We can sense that can’t we? The desperation a company reeks of when they aren’t afraid to inconvenience consumers with obnoxious phone calls, intrusive emails, and irritating online ads.

Why We Need Advertising

Nevertheless, most people are aware of the necessity of advertising.  Henry Ford, an American captain of industry, once remarked that, “Stopping advertising to save money is like stopping your watch to save time.” He’s right.  As much as we would all like to live in a world where advertising is not necessary, if we ever hope to get the word out about our business, some form of it cannot be avoided.

Common Marketing Options

In last week’s blog, we discussed one of the problems that most small businesses struggle with: getting the word out about their business.  Of course there are options out there, like online marketing, print advertising, and networking. But often times these are not viable because as a small business owner you are usually lacking in time, and all of these alternatives will require constant upkeep.  Furthermore, even if you hire an employee to do the work for you, they will still need training and monitoring. That is if you find the right employee.  

Why Common Marketing Does Not Work

Additionally, we took a look at why people are tired of being advertised to and that most marketing options bombard the consumer, giving the consumer no control over when and how they are advertised to.  This annoyance can lead to a resentment of the brand that chooses one of these marketing tactics which is the exact opposite of what businesses are trying to do.

A Better Marketing Solution: Signage

However, there is another marketing option that can get the word out about your business without taking up your time or annoying your potential consumers: signage.  Let’s take a closer look at the first reason why signage is the marketing solution for you and your small business.

Marketing Signage Solution #1: Signage Lets Your Customers Come to You

When was the last time a salesman got you to stay on the phone with him longer by being aggressive and pushy?  What about the sales clerk who followed you around the store feigning assistance when you knew the whole time they were just after that commission? Or how about the amount of times a text message announcing a ONE TIME ONLY SALE got any response from you other than STOP?  

Heck, this same behavior displayed by an ex-boyfriend would get him charged with a restraining order.  In a salesman, this forwardness might get them a quick sale because the customer just wants to be left alone.  But it will not lead to a repeat customer.

Why?  Well, as Dale Carnegie, author of How To Win Friends and Influence People wrote that “A man convinced against his will, is of the same opinion still.”  If we have to corner, trick, coerce, or force people to use our product or sample our service, don’t expect anything other than a one-time sale.  People do not want to be told that they need something. They want to feel that they have come to that conclusion on their own.

Signage is an excellent way to subtly send a message about your business and your services.  

Looking to tell a customer that you are classic and elegant? That is where Gold Leaf Signs come in handy.  

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Gold Leaf Lobby Sign by Landmark Signs

Want your sign to say that you are here to stay?  A Monument Sign will do the trick.

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Skyline Push Thru Graphic Monument Sign by Landmark Signs

Need something that shows you are an exciting, innovative company?  We’ve got just the Wall Sign for you.  

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Couture Wall Sign by Landmark Signs

There is truly a sign type for every business and with our help you can market your business in an unobtrusive way that allows consumers to feel like they have control.  Let your consumers come to you with a sign that sends the right message every time. Once they voluntarily enter your store, we know you will provide them with exactly what they are looking for.

Check back in next week to find out how else a Landmark Sign can solve your marketing problems.

Experience and innovation have been the backbone of Landmark Signs for more than 35 years.  Located in Orange and servicing all of California, our services include sign design, sign manufacturing, and sign installation.  Choose our specialized sign expertise to turn your ordinary sign into a Landmark!

© Landmark Signs 2018